The nurses of USC Norris Cancer Hospital have been recognized for their exceptional care with a 2017 Press Ganey National Database of Nursing Quality Indicators (NDNQI) Award For Outstanding Nursing Quality at an academic medical center. The award was announced Nov. 1 at Press Ganey’s 2017 National Client Conference in Orlando, Fla.

Press Ganey assesses 17 quality measures to determine the winner of the award, including total nursing hours per patient-days; registered nurse skill mix; quality of care; total fall rate; pain assessments; catheter-associated urinary tract infection rate; central line-associated bloodstream infection rate; and ventilator-associated pneumonia rate.

“We are proud of our nurses’ accomplishments and are delighted to receive this award,” said Annette Sy, DNP, RN, chief nursing officer at Keck Medical Center of USC. “USC Norris Cancer Hospital has a number of initiatives focusing on nurse-sensitive quality indicators, including committees for fall prevention and central line-associated bloodstream infection prevention. The process improvements our nurses have implemented ensure that our patients receive the highest quality care.”

USC Norris Cancer Hospital is a 60-bed acute care hospital that is part of USC Norris Comprehensive Cancer Center, a major regional and national resource for cancer research, treatment, prevention and education. Ranked among the top centers in the country for cancer care, USC Norris is one of eight original comprehensive cancer centers designated by the National Cancer Institute.

“It is an honor to be named the top academic medical center in the country for nursing excellence by Press Ganey,” said Rod Hanners, COO of Keck Medicine of USC and CEO of Keck Medical Center. “This award is a reflection of our nurses’ unwavering dedication to their patients.”

Each year, the NDNQI Award for Outstanding Nursing Quality is awarded to the best-performing hospital in seven categories: academic medical center, teaching hospital, community hospital, pediatric hospital, rehabilitation hospital, psychiatric hospital and international.

For more information about the award, visit

— Erica Rheinschild