Keck Hospital of USC and the USC Norris Cancer Hospital will have a new leader as Alice Issai, MBA, has been named the new chief operating officer of Keck Medical Center of USC beginning Dec. 21.

Issai will report to Rod Hanners, CEO of Keck Medical Center and COO of Keck Medicine of USC.

Issai has extensive experience managing and leading large, quaternary/tertiary health care organizations. She comes from UC Irvine Health, where as COO she oversaw operations for a 426-bed academic medical center, a freestanding NCI designated cancer center, a comprehensive digestive disease center and substantial ambulatory care operations. Issai also spent 12 years at Kaiser Permanente’s Los Angeles Medical Center, where she was COO of Kaiser’s 500-bed flagship tertiary hospital in Southern California; and rose to vice president of finance at City of Hope National Medical Center.

“I was fortunate to have Alice as a colleague at Kaiser Permanente,” Hanners said. “As a leader, she emphasizes empowering staff and creating partnerships with physicians to drive performance, quality improvement and patient experience. I know she will be a great addition to the Trojan Family.”

— Douglas Morino