William Martin “Marty” Sargeant has joined Keck Medicine of USC as chief operating officer of Keck Hospital of USC and USC Norris Cancer Hospital.

Sargeant oversees all operating initiatives for Keck Hospital of USC and USC Norris Cancer Hospital. These include quality of care, customer satisfaction, financial positioning, physician relations and business growth. Sargeant comes to Keck Medicine with more than 20 years of leadership experience within the health care industry.

Previously, Sargeant served as the chief operating officer at City of Hope for seven years. There, he led operations for medical center and 22 community practice sites, research operations and enterprise support services. He developed and implemented a number of successful strategies that enhanced infrastructure, capacity, service and operational performance. These efforts contributed to a growth of almost $2 billion in operating revenue and ensured best-in-class performance for Press Ganey’s hospital survey each year.

While there, he also focused on partnering for growth of research and clinical treatment initiatives. One of the more significant projects was supporting the development of the Hematologic Malignancy Institute, which strives to bring pioneering hematologic cancer therapies to all patients.

Before City of Hope, Sargeant held a number of positions over a 17-year tenure with Cleveland Clinic in Cleveland, Ohio, and in Florida. His last position with the clinic was as Chief Operating Officer at Cleveland Clinic Florida.  Here, Sargeant achieved double-digit growth objectives for hospital and clinic visits. He also developed successful outreach and clinical integration strategies that expanded patient access to Cleveland Clinic care in south Florida.

Around this time, Sargeant also was responsible for the recovery of multiple facilities as a result of Hurricane Wilma. In the face of prolonged power and water outages, he maintained hospital operations and managed all facility recovery efforts from roof loss.

Sargeant is a graduate of the Virginia Military Institute. After receiving his bachelor’s degree in economics and modern languages, he served as an F-15 combat pilot in the United States Air Force. There, he was awarded two medals of commendation. He then went on to earn his MBA from Case Western Reserve University.

“Marty is a proven leader,” said Rod Hanners, CEO of Keck Medical Center and COO of Keck Medicine of USC. “He will bring extensive experience managing and leading large, health care organizations and partnering with faculty and peers to achieve common performance objectives.”

— Matthew Vasiliauskas