For patients, a thoughtful gesture makes all the difference

By Josh Grossberg

Keck Hospital of USC patient Jennifer Sutherland shows off the beaded necklace given to her by USC volunteers in recognition of her courage and inspirational attitude. Photo/Jon Nalick Keck Hospital of USC patient Jennifer Sutherland shows off the beaded necklace given to her by USC volunteers in recognition of her courage and inspirational attitude.
Photo/Jon Nalick

Jennifer Sutherland gently touched the beaded necklace as it was clasped around her neck. A piece of jewelry could hardly make up for what she had been through, but the gesture and the thought behind it made her cry softly.

During an informal ceremony at Keck Hospital of USC in May, CEO Scott Evans told her that the gift was a way to remember that even though she would soon be leaving the hospital after two months, she had friends who would be there for her.

“This gives you something to hold onto and look at,” Evans said. “It’s a token to say we’re here with you all the time.” Read More »