Rod Hanners is the chief executive officer of Keck Medicine of USC. He recently co-presented the session “Backing Up Words With Actions: Creating a Culture of Resiliency and Professionalism in a Post-Pandemic World” at the Congress on Healthcare Leadership.
The latest annual survey of issues confronting hospitals from the American College of Healthcare Executives reported that personnel shortages ranked No. 1 on the list of hospital CEOs’ top concerns in 2021. It’s the first time since the survey began in 2004 that financial challenges were listed second.
When I think about why we, as senior executives, must focus much more of our time and resources on our workforce, it’s not a complicated discussion. We must do so because it’s the right thing to do for our people and it’s the right thing to do for our organizations.
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