About 1 in 5 people said they recently received a medical bill they disagreed with or couldn’t afford, including 61.5% who said they contacted a billing office to address their concern, according to survey results published Aug. 30 in JAMA Health Forum. Most who reached out said they received some form of payment help or had their bill corrected.
The study included 1,135 U.S. adults randomly selected from the Understanding America Study at USC Dornsife’s Center for Economic and Social Research between August and October 2023, and responses were weighted to be nationally representative.
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