Patient-centered medical home philosophy boosts patient, physician satisfaction with care delivery

By Leslie Ridgeway

The common refrain about health care is that it’s a broken system. The Galaxy Health model, which debuted at Los Angeles County + USC Medical Center in 2012, demonstrated a favorable effect on both patients and medical residents, according to a UCLA/USC study published online Sept. 2 in the Journal of the American Medical Association (JAMA)’s Internal Medicine.

The goal of Galaxy Health was to substantially improve a medical residents’ clinic at LAC + USC and demonstrate to county officials how some intuitive and inexpensive interventions could dramatically improve patient care and the morale physician and staff. The project was funded primarily by a three-year, $750,000 grant from the UniHealth Foundation. Read More »