Gift of $90,000 makes the little things possible
The little things are what the Office of Patient and Family Experience at the Keck Medical Center of USC is all about.
The Patient Experience team welcomes and visits every patient within 24 hours of admission. During these visits, the staff answers any questions the patients or family members may have, checks on issues like staff responsiveness and room cleanliness, and makes sure that patients and their families feel cared for at USC’s hospitals. These initial connections help foster communication and trust between patients, their families and their medical care teams. … Read More »